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Electric DepartmentWelcome to the homepage of The Town of Granite Falls Electric Department. The first use of electricity in Caldwell County happened in Granite Falls on December 5th, 1888. Dignitaries in Granite Falls threw the switch less than ten years after Thomas Alva Edison invented the first incandescent electric light bulb. Thus, Granite Falls led the way into the future for this area! It would be seventeen years (1906) before another part of the county would have electricity. Our goal is to provide a reliable power supply to our customers at stable and competitive rates. Our customer service and reliability are second to none with all of the electric department personnel within minutes of our offices. You will not wait hours for an electric employee to respond to the reported emergency. Town of Granite Falls Electric Department Electric Department Staff
Reporting an outage or emergency Reporting an outage: 8:00am to 5:00pm (Monday through Friday) 396-3131 If you are digging in your yard Call before you dig: Electric power lines, natural gas pipelines, communications lines, and other utility services could be within a few feet of the surface. For homeowners, excavating in your yard poses some risk. Digging into an underground electric line can cause power outages and personal injury from shock or electrocution. We urge you to call the North Carolina One-Call Center at 1-800-632-4949 or visit the following link: http://www2.ncocc.org/ncocc/homepage.htm. Report malfunctioning streetlights Thank you for helping us find street lights that are out or are malfunctioning. Our utility poles have an identification number on them about eye level. It would help us out greatly if you could include this number when you call or email us. Our crews will repair the light as quickly as possible. Please call City Hall to report at 396-3131. Please leave a message after hours. Or send an email to stevestilwell@charter.net. Rebates offered for Heat Pumps and Water Heaters The Town of Granite Falls offers rebates for heat pumps and electric water heaters. The amount for a heat pump is $400 for home owners and $100 per ton for commercial, and $150 per electric hot water heater. Please call our office at 396-2989 and ask for Steve Stilwell or Jim Cushing for more information. Annual Reports
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