Welcome to the homepage of The Town of Granite Falls Electric Department. The first use of electricity in Caldwell County happened in Granite Falls on December 5th, 1888. Dignitaries in Granite Falls threw the switch less than ten years after Thomas Alva Edison invented the first incandescent electric light bulb. Thus, Granite Falls led the way into the future for this area! It would be seventeen years (1906) before another part of the county would have electricity.
Our goal is to provide a reliable power supply to our customers at stable and competitive rates. Our customer service and reliability are second to none with all of the electric department personnel within minutes of our offices. You will not wait hours for an electric employee to respond to the reported emergency.
Town of Granite Falls Electric Department
Electric Department Staff
Reporting an outage or emergency
Reporting an outage: 8:00am to 5:00pm (Monday through Friday) 396-3131
If you are digging in your yard
Call before you dig: Electric power lines, natural gas pipelines, communications lines, and other utility services could be within a few feet of the surface. For homeowners, excavating in your yard poses some risk. Digging into an underground electric line can cause power outages and personal injury from shock or electrocution. We urge you to call the North Carolina One-Call Center at 1-800-632-4949 or visit the following link: http://www2.ncocc.org/ncocc/homepage.htm.
Report malfunctioning streetlights
Thank you for helping us find street lights that are out or are malfunctioning. Our utility poles have an identification number on them about eye level. It would help us out greatly if you could include this number when you call or email us. Our crews will repair the light as quickly as possible. Please call City Hall to report at 396-3131. Please leave a message after hours. Or send an email to firstname.lastname@example.org.
Rebates Available for Energy Efficiency
Rebates are available for heat pumps, water heaters, Energy Star Certified new homes, solar thermal and energy efficient lighting upgrades. Please call our office at 396-2989 and ask for Rick Sisk or Jim Cushing for more information.
*Energy Star Home rebates must meet HERS standards for Energy Star Homes. Rebates are not dependent upon water conservation measures prescribed in the standards.
The Town of Granite Falls Town Council receiving five 2013 Public Power Awards of Excellence at the Town Council meeting held October 7, 2013. Pictured left to right are Council Members Max McRary, Frank Mackie and Dr. Caryl B. Burns, NCMPA1 Operations Manager Gregg Welch who presented the awards on behalf of ElectriCities, Mayor Barry Hayes and Council Members Tracy Townsend, Mike Mackie and Jim Mackie.
Raleigh, NC, Sept. 30, 2013 - Twenty-one public power communities across the state received 2013 Public Power Awards of Excellence. The awards honor outstanding efforts in key areas such as creating a competitive business environment, legislative involvement on public power issues, customer service programs and community energy efficiency promotion. The Town of Granite Falls received the following five awards:
Competitive Business Environment
ElectriCities of North Carolina, Inc. (ElectriCities), North Carolina Municipal Power Agency Number 1 (NCMPA1), North Carolina Eastern Municipal Power Agency (NCEMPA) - More than 70 North Carolina public power communities, municipally owned and operated electric systems, serve more than 500,000 residential, commercial and industrial customers in North Carolina. ElectriCities' members in NC, SC and VA serve more than one million customers. Most have been providing reliable electric service for 100 years or more. ElectriCities is the service organization that provides customer service and safety training, emergency and technical assistance, communications, government relations and legal services to public power communities. ElectriCities provides management services to the state’s two municipal Power Agencies: NCMPA1 and NCEMPA. NCMPA1 has 19 member cities in the western part of North Carolina and NCEMPA has 32 member cities in eastern North Carolina. More information about ElectriCities is available at www.electricities.com. Follow us on Twitter @ElectriCitiesNC and on Facebook at ElectriCities of NC.
© Town of Granite Falls, NC.